24 - 25 April, 2019
JW Marriott hotel, Jakarta

Meet the Speakers

Speakers


Alfi Yani
Alfi Yani
Vice President, Head of Enterprise Customer Experience
FWD Life
Eveline Kusumowidagdo
Eveline Kusumowidagdo
Chief Customer Officer
PT Prudential Life Assurance
Simran Soni
Simran Soni
Head Customer Experience and Project & Process Office
Home Credit Indonesia
Andreas Kurniawan
Andreas Kurniawan
Executive Vice President, Head of Digital Banking & Transformation
OCBCNISP
Bayu Fariesta Sakti
Bayu Fariesta Sakti
Head of Digital Performance Marketing
DBS Indonesia
Faisal Nasution
Faisal Nasution
Chief Customer Officer
Manulife Indonesia
Kaspar Situmorang
Kaspar Situmorang
Executive Vice President Digital
PT Bank Rakyat Indonesia
Bimo Purbo
Bimo Purbo
VP, Head of IT Operation Division
PT. Bank Tabungan Negara (Persero) Tbk
Kartina Sury
Kartina Sury
Senior Researcher
STIE Kusuma Negara
Yendra Tirta Perdana Go
Yendra Tirta Perdana Go
Head of Data Analytics
AXA Services Indonesia
Steven Purnama
Steven Purnama
CRM, Telesales & Digital Marketing Division Head
PT. Bussan Auto Finance
Kris Siwi
Kris Siwi
Head, Customer Experience Management (CXM)
Bank Maybank Indonesia Tbk
Jeff Ongkowidjaja
Jeff Ongkowidjaja
Vice President, Head of Customer Experience - Journey Design & Insight
PT Bank DBS Indonesia