24 - 25 April, 2019
Jakarta, Indonesia

Kaspar Situmorang


Executive Vice President Digital
PT Bank Rakyat Indonesia


2:00 PM Structuring an Effective Digital Operating Model to Transform Service Delivery & Customer Experience

·      Designing cost-effective and sustainable next-generation financial services: Why digital is the future
·      Structuring a digital business strategy transforming transactions, customer interactions, product and services
·      Aligning strategies, teams, processes and technologies to deliver the digital experience 


Check out the incredible speaker line-up to see who will be joining Kaspar.

Download The Latest Agenda